I’m not receiving the confirmation email for sign up, login, or download. Why is this happening?

Discover why you are not receiving confirmation email upon sign up and how to resolve this issue.

If you are not getting the confirmation email while trying to sign up, or you see an error like “email link is invalid or expired” - it could be due to these reasons:

Reason-1: The Confirmation Email Expired

  • Confirmation email links are only valid for 30 minutes.

  • If you open this email later than that, the link may not work. In that case, try clicking “Resend email” and check your inbox again.

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Also, don’t forget to check your spam folder.

Reason-2: You Already Have an Account

If you try to sign up with an email that’s already registered with Cleanvoice, you’ll see a message saying “confirmation email sent.”

But since that email was already confirmed, it doesn’t actually send you a new one.

- What Should I Do in This Case?

If you've used Cleanvoice before (even just once), log in directly or use “Forgot password” to reset your account.

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So, a reminder for you:

Before trying to sign up again, it’s a good idea to check if you already have an account with Cleanvoice.

Just go to the login page and enter your email.

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