What happens to my unused credits?
If you have a pay-as-you-go plan:
Your purchased credits are valid for 2 years (from the purchase). After that period, they will not be valid for use.
If you have a subscription plan:
Your credits are available for use within your subscription period.
However, your unused credits will roll over up to 3 times of your monthly credit limit. (If you stay subscribed).
Simplifying with an example:
If you have subscribed to the 10 hours/month plan, you get 10 hours each month.
Now, if you haven't used your all monthly credits, you can roll over up to 3x10 =30 hours of credits from the previous month.
If you have subscribed to the 10 hours/month plan, you get 10 hours each month.
Now, if you haven't used your all monthly credits, you can roll over up to 3x10 =30 hours of credits from the previous month.