---
title: "What if my payment fails?"
description: "Know what should you do if your payment fails and what happens to your credits"
url: https://help.cleanvoice.ai/en/articles/25-what-if-my-payment-fails
collection: "Billing and Payment"
updated: 2026-10-24
language: en
---

# What if my payment fails?

Know what should you do if your payment fails and what happens to your credits

## My Payment Failed But the Money Was Deducted. What Should I Do?

Wait for a while. It may take some time to reflect the money back into your account.

We do not cut your credits or charge you if your payment fails.

## Do You Cut My Credits Even Though My Payment Fails?

We do not deduct any credits if your payment fails. Please wait for a while and you will see the credits back in your account.

> **Info:** In case, you still face an issue regarding payment, don't hold yourself. Just chat with us or shoot us an email at contact@cleanvoice.ai.

> **Success:** [Check your credits](https://help.cleanvoice.ai/en/articles/14-what-is-credit.md) here.