My upload is stuck and it doesn’t progress. What should I do now?

What you should do if your upload is stuck at a point and how to get a refund if needed

Sometimes, uploads may get stuck due to unexpected server issues.

If your upload isn’t progressing, try to cancel it and re-upload your file.

This often resolves the issue.

If this problem continues, you can request a credit refund for the failed upload. Chat with us or email us your problem.

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